We build the clerk every small business wishes it could afford.
BilNow is made in Malaysia by Nature Biozyme Sdn Bhd. We are a small, senior team: more than ten years building platforms for local businesses, and the last three focused on AI and WhatsApp tools. We also run a trading business of our own, so we know what month end feels like.
Why we started
For years we delivered to shops, hotels and restaurants and billed them the way everyone does: a carbon bill book at the counter, then an evening of typing it all into accounting software. Numbers got skipped. Invoices went out late. Nobody knew exactly who owed what until the accountant asked.
Cloud accounting did not fix it, because it still needs someone at a desk, clicking New Invoice and typing every line. The person who makes the sale is in a van, in a shop, on the phone. They have WhatsApp. They do not have a clerk.
When language models became reliable enough to read a message like “Ali Trading, Maggi 3 ctn, Milo 2 tin” and turn it into a correct, numbered invoice, we built the clerk we had always wanted: one that lives in WhatsApp, never guesses a price, and always asks before it issues anything. We used it in our own business first. BilNow is that clerk, offered to every SME in Malaysia.
- 2014The team begins building web and mobile platforms for Malaysian businesses: ordering systems, customer portals, back-office tools.
- 2023First AI projects: document reading, chat assistants and automation for operations teams, as large language models become practical.
- 2025WhatsApp automation for sales and support. We learn how small businesses really communicate with customers, and where billing breaks.
- 2026BilNow launches: an AI billing clerk that lives in WhatsApp, with a dashboard behind it and accounting integrations for the accountant.
What we believe
Malaysian business already runs on WhatsApp. We meet owners where they are instead of asking them to learn another app.
The assistant reads, understands and proposes. Your prices, your numbering and your confirmation decide. Nothing is issued by accident.
Every document is numbered, traceable and exportable. You can leave any time with everything you created.
We bill customers, chase payments and close the month ourselves. Every feature started as something we needed on a busy day.
Ten seconds from a WhatsApp message to a PDF. Plain English, Bahasa Malaysia and Chinese, no accounting jargon.
Less than a cup of air kosong a day, with a free plan that stays free. No per-message charges hidden anywhere.
The team behind it
We are engineers, a product designer and an operations lead who has run a trading business for over a decade. Between us: more than ten years of platform development for Malaysian companies, three years of production AI systems, and thousands of real invoices issued through BilNow before the first outside customer signed up. We keep the team small on purpose. You talk to the people who build the product.
A Malaysian company that trades, builds software and operates BilNow. The same team that issues its own invoices with BilNow every day.
Contact us